Shipping policy

Thank you for choosing cupcraftsman.com ("we," "us," or "our") for your cup purchases. We recognize that delivery times can be affected by various uncertainties, and we want to ensure transparency about potential factors influencing shipping.

1. Order Processing Time:

1.1. Processing Time: Orders are typically processed and shipped within 3 business days of order placement, excluding weekends and holidays. Please note that this processing time may vary during peak seasons.

1.2. Order Confirmation: Upon placing your order, you will receive an order confirmation email with the details of your purchase. Please review this confirmation for accuracy and contact us at [email protected] if any corrections are needed.

2. Shipping Methods:

2.1. Shipping Options: We offer standard and expedited shipping options, with costs displayed during the checkout process.

2.2. Shipping Providers: We partner with reliable shipping carriers for timely delivery.

3. Estimated Delivery Times:

3.1. Delivery Time Variability: Due to various uncertainties, we do not specify exact delivery times. Factors such as weather conditions, customs clearance, and unforeseen events may impact shipping times.

4. Unforeseen Circumstances:

4.1. External Factors: Please be aware that external factors beyond our control may affect delivery times. We appreciate your understanding in such situations.

4.2. Communication: In the event of any shipping delays or issues, we will make every effort to communicate with you promptly and provide updates on your order status.

5. Order Tracking:

5.1. Tracking Information: Upon shipment, you will receive a shipping confirmation email with tracking details to monitor your delivery's progress.

5.2. Tracking Assistance: If you encounter tracking issues, please contact our customer service at [email protected] for assistance.

6. Shipping Rates:

6.1. Costs: Shipping costs are based on the selected method and destination, displayed during checkout.

7. Contact Us:

For questions or concerns about our Shipping Policy, please contact us at [email protected]. We are committed to providing support and ensuring a smooth shipping experience with cupcraftsman.com.

Thank you for trusting us with your cup purchases!